Navigating online transactions, especially pricier ones, requires keen attention and care. Unfortunately, some seemingly legitimate platforms aim to exploit the uninformed. That's why we're here to guide you through the intricacies of Money Metals. Let's understand this company's essence and determine if their services align with your needs.
Getting to Know Money Metals Exchange: Who Are They?
In 2010, Stefan Gleason founded Money Metals Exchange with a clear vision: to establish a bullion dealer that offers competitive pricing for its items. This endeavor is designed to serve both expert and enthusiastic investors alike.
The firm presents unique opportunities for those eager to invest substantially in precious metals. One standout feature is the "investor's beginner bundle." This comprehensive package provides 1.1 ounces of gold and 120 ounces of silver in a single purchase.
Beyond the introductory offer, Money Metals curates a special monthly savings scheme with multiple user benefits. With a starting savings of $100 a month – which can be increased – this plan grants you the freedom to pick your preferred bullion item from their catalog. Following your selection, Money Metals offers two convenient options: either receive your bullion monthly or securely store it on your behalf. And that, in essence, captures the company's ethos.
Exploring Money Metals Exchange Offerings
Gold: Explore their diverse range of gold offerings, from European Bullion and Canadian Maples to American Eagles and an array of fractionals, rounds, and coin bars in various sizes.
Silver: They also present a selection of silver, including rounds, fractionals, coins, bars, and even bullets, all available in multiple weights.
Platinum: Dive into their platinum collection, featuring Australian and Canadian coins, American varieties, and assorted weight bars.
Palladium: They stock Palladium in forms like Maples and Eagles, all in various weight bars.
Additionally, they offer Rhodium in 1- and 5-ounce bars for those interested.
Navigating Your Purchase with Money Metals
The company boasts a straightforward homepage, making navigation a breeze. Hover over and select the desired product tabs at the top to explore.
Please select your desired product and pop it into your cart to place an order. Simple. Feel free to continue shopping or, if ready, head straight to checkout.
Money Metals Exchange guarantees your selected price for up to 10 minutes during checkout. A handy timer at the screen's top helps you track this window.
Complete your purchase by entering your accurate name, shipping details, and payment info. You'll get a confirmation email shortly after, signaling a successful transaction.
Can You Return Purchases to Money Metals?
Crucial to know: Many folks surfing the web feel that top-notch companies should have hassle-free return policies. Money Metals Exchange stands tall in this regard, welcoming returns. But remember, you've got a three-day window post-delivery.
Did you miss out on that three-day timeframe after getting your delivery? Sorry, but Money Metals Exchange won't be able to accept the return. To kickstart a return or exchange, ring their friendly customer service squad at 800-800-1865.
Thinking of sending back your order? A couple of pointers: Ensure it's in its initial packaging and be prepared to cover the return shipping. Payments via credit card or PayPal? There's a 5% restocking fee. If market values have dipped since you bought, expect a refund based on the current, lower price.
The Ideal Way to Pay?
Your payment method should mesh with your spending capacity and how quickly you want your goodies. Remember, credit card and PayPal transactions come with a 4% fee. So, weigh these factors while deciding the best way to pay.
A Quick Peek at Shipping
Money Metals Exchange promises to send off your order within two days after your payment gets the green light. Post that, wait for around two to four business days for it to land at your doorstep.
What is the shipping price? That depends on your order's value. Rest easy knowing every item is fully insured. And when it arrives? You'll need to sign off on it.
Navigating a Sale with Money Metals Exchange
Considering parting ways with your platinum, silver, gold, or Palladium? Selling them to Money Metals Exchange is a breeze.
Start by dialing the direct line at 800-800-1865 during operational hours to speak with a friendly representative who'll give you a quote for your metals. If their offer sits well with you, secure that price by finalizing your sale.
Next, watch your inbox for detailed shipping directions, and forward your metals to the company. As soon as they've had a chance to inspect your shipment, they'll initiate your payment.
Remember, there are specific buyback criteria set by Money Metals Exchange that sellers must be aware of. A quick rundown includes:
Your metals should have a consistent appearance and a recognized design.
Every bar should have a clear label, preferably with the manufacturer’s mark or symbol.
Coins like dimes, half-dollars, and quarters made before 1995 should be properly minted.
Clarity is crucial. Rounds and bars should be stamped with both their purity and weight.
Still have questions? Feel free to connect with their team via the live chat option on their website. Whether you have doubts about the acceptability of your metals based on their guidelines or need more information, their support is also available through email and phone.
Safeguarding Your Treasures at Money Metals Exchange
Are you thinking of securely housing your valuable metals with Money Metals Exchange? They've crafted an affordable program to cater to such needs, offering peace of mind for your assets. With them, you can confidently move your treasured metals outside your residence.
Start by setting up an account via your contact number, send your items over, and they'll secure them within your specialized storage account. The facility takes advantage of UL Class 3 safes, and Money Metals Exchange ensures every individual storage account.
Bear in mind that storing comes with a fee, billed yearly. If the value of your stored metal exceeds $3 million, a conversation with the firm will provide a detailed fee structure.
Is Money Metals Exchange Trustworthy?
Let's set the record straight: Money Metals Exchange is a legit platform. While a few online voices share less-than-perfect experiences, most instances result from not following company procedures.
These few frustrated voices might be loud, but the fact is, since its establishment in 2010, the firm, nestled in Eagle, Idaho, has been consistent. It's worth highlighting that they're a recognized merchant with the Better Business Bureau (BBB). Meeting BBB's rigorous standards, the company proudly flaunts an A+ grade. Remember, the BBB is renowned for guiding consumers to the best businesses across the States.
So, confidently engage with Money Metals Exchange to anticipate top-notch service and an outstanding client journey.
Feedback and Remarks on Money Metals Exchange
Dive into online reviews, and you might see a few comments about Money Metals Exchange. Yet, the handful available radiate positivity, aligning with a BBB A rating business.
Based on a collection of 78 customer reactions, the firm achieves an impressive 4.7 out of 5 stars. Although they aren't on Trustpilot, 58 Facebook testimonials give insights into their responsive customer service team. That said, a few mentions do highlight some occasional shipping hold-ups.
Money Metals Exchange FAQs
Eager to get started with Money Metals Exchange?
Setting up your account is a breeze. When you pick a product you're keen on; an account creation step pops up during the final checkout phase. Here, punch in your full name, email, and a secure password.
Wondering about cryptocurrency payments?
Indeed, based on the current data, they're welcoming a range of digital coins. For example, settle your bill using options like Bitcoin, Bitcoin Cash, Bitpay, Ethereum, Dash, and more.
Closing Thoughts
Money Metals Exchange boasts features tailored for both veteran and enthusiastic investors. Beyond their starter kit, they roll out a fantastic monthly savings scheme, enriching your investment journey. However, be aware that payments via credit cards or PayPal have around a 5% handling fee.
Remember, there are associated storage costs, which the firm duly charges. If the value of your treasured metals surpasses $3 million, a chat with the firm becomes essential. Additionally, those contemplating significant investments in valuable metals might find the company quite advantageous.
Disclosure: The information provided on this website is for educational and entertainment purposes only and should not be construed as financial or investment advice. We may earn a commission if you decide to open a gold IRA account with one of our affiliate partners. Please note that investing in gold IRAs carries risks, and it is important to consult with a financial advisor before making any investment decisions. We do not guarantee any specific returns or investment outcomes. Please read our privacy policy carefully before making any investment decisions. The products offered on this website are not endorsed, sponsored, authorized, or associated with the Department of the Treasury or the United States Mint.
With over 20 years in the financial industry, Mike specializes in Gold IRAs and precious metal investments. Inspired by his family's history and the financial wisdom of his grandfather, Mike is passionate about helping individuals secure their retirement through stable and guaranteed assets. A Certified Financial Planner™ and Chartered Financial Consultant®, he's a trusted voice in the financial community.