In the world of gold dealerships, Universalcoin & Bullion stands strong with a business legacy stretching back to 1994, marking a prosperous 27-year journey. It's natural to contemplate whether this company is the right investment avenue. As we delineate the pros and cons associated with it, we urge you to engage in independent research before making your investment. It's indeed priceless to personally verify all aspects before you choose to invest.
Universalcoin & Bullion: What's Their Business About?
At this establishment, the buying and selling precious metals is at your fingertips. They also facilitate setting up IRA accounts, allowing you to include gold and Bullion as elements of a self-directed IRA. Do note that Universalcoin is not a direct IRA provider; you must initiate these accounts via other companies.
One drawback to this approach is the absence of a defined fee structure since Universalcoin organizes IRAs through its partners. The charges depend on the specific IRA you choose to set up. This aspect gives the company a slightly dubious appearance, but it's not necessarily negative. It does raise eyebrows, however, because such an extra step is optional with most other gold dealers.
Ever Wondered if Gold and Precious Metals Could Be Delivered to Your Home?
The answer is yes. Universalcoin facilitates the home delivery of gold and other precious metals. They provide free shipping on orders exceeding $99, while a $6 shipping fee applies to orders below $99. Provided you meet the associated costs, Universalcoin oversees the entire shipping procedure. They rely on the following services for sending gold and Bullion:
FedEx
USPS
UPS
Orders paid through credit usually arrive within two to three business days. Bank wire transfers are processed and shipped within the same timeframe. Money order payments typically result in delivery within five to ten business days. Personal checks have a longer waiting time, with delivery expected within ten to fifteen days.
This is a general guideline, as shipping speed may vary based on demand. During periods of high order volumes, their delivery process might falter. This doesn't paint the best image for a gold dealer and shows an area for potential improvement.
What About Shipping Insurance?
Shipping via Universalcoin is insured. It is only reasonable that your investment in gold or silver is protected against potential loss or damage during transit.
Can You Store it with Universalcoin?
Sadly, Universalcoin doesn't offer storage services for your investments, so if that's a prerequisite, they might not be your ideal choice. However, they facilitate storage through their associated IRA partners, but remember; this service incurs fees.
When unsure, remember you can always resell your gold back to Universalcoin. In case of an urgent need for cash, this is an option. However, one client reported difficulties in contacting the company when they intended to resell, which indeed is a substantial concern and ideally shouldn't arise.
How About International Customers?
Universalcoin & Bullion primarily caters to the US market. This implies that only residents of the United States are eligible for these services.
Is Universalcoin a Genuine Proposition?
While it may not be a flawless deal due to its disadvantages, it wouldn't be unfair to label Universalcoin as a scam. The company started providing its services in 1994. Such longevity is a testament to their reliability, or they wouldn't have survived this long. Moreover, Universalcoin operates physically at 7410 Phelan Blvd., Beaumont, Texas 77706, further enhancing its legitimacy.
In addition to their physical premises, Universalcoin ensures multiple communication channels, such as phone and email, to address your inquiries.
Does Universalcoin Excel in Customer Assistance?"
Regrettably, Universalcoin provides phone and email support but needs LiveChat. This matters because many clients appreciate the instant feedback LiveChat provides, negating the need to be on hold. If issues do occur, Universalcoin's customer service is relatively effective.
Good customer support is vital because you want assurance that your investment company will only take your money if you help resolve any arising issues.
Imperfections Exist
While we have mostly touched upon Universalcoin's positive aspects, we aim to give a comprehensive picture. This company should not be viewed through rose-tinted glasses, as it has had its share of challenges.
Though they commenced operations in 1994, Universalcoin has faced severe complaints. Delayed shipping has been a recurring theme among these grievances. We've already highlighted the longer-than-average shipping time, but it's important to note that numerous customers have voiced frustration over this.
There have also been complaints about Universalcoin's assertive sales strategies, leaving investors feeling rushed. Despite offering the lowest bullion prices, their aggressive tactics have cost them credibility. For instance, they often impose a one-coin limit.
Do Any Warning Signs Exist?
A pivotal point to consider about Universalcoin is the scarce number of online reviews, both positive and negative. A five-star rating is commendable, but if it's based on one or two studies, it takes time to anticipate the overall customer experience. This lack of feedback is a definite caution flag for me. It's not that I suspect foul play, but the absence of reviews makes me inclined to tread carefully.
Part of this caution stems from other IRA custodians and gold brokers proudly displaying thousands of customer reviews. In contrast, Universalcoin only has between 10 and 20 reviews, some of which contain serious grievances. Therefore, proceeding with caution may be a wise choice. We're not suggesting this is the worst company, but better investment options with higher value might be available. Universalcoin comes across as an average choice.
Unfolding Further Details About Universal Coin
Should you be interested in acquiring precious commodities, Universalcoin does deal in gold and silver, although their offerings do not extend to palladium or platinum. For such investments, you may need to seek an alternative dealer. One notable aspect of Universal Coin that I appreciate is its commitment to educating its customers about gold and silver investments, thus promoting informed decision-making.
The main offerings from this firm revolve around the sale of unique coins, catering specifically to US investors. The brain behind Universalcoin, Michael Fuljenz, boasts 40 years of industry expertise, supplemented by numerous accolades at national and regional levels. This certainly lends him an impressive group of credibility in directing the company. Over his career, Fuljenz has been awarded more than 35 NLG honors.
Universal Coin strongly markets its gold and silver American Eagle coins, yet they also offer a more comprehensive selection. Additional options include:
In all, Universalcoin presents a choice of 39 gold items. Furthermore, they extend their offerings to jewelry. Each gold coin comes with a unique barcode to assure authenticity. Some specific coins might necessitate a phone-in order.
Perceptions Are Diverse
Despite recognizing their overall value, one factor that brings caution into our evaluation of Universalcoin is the spectrum of reviews they've received. Some individuals have had positive interactions with the company, praising their competitive bullion prices, discreet shipping, and sturdy packaging in protective capsules.
Several clients also noted the impressive industry knowledge of some customer service representatives, crediting them for guiding their investment choices in the right direction. They welcome inquiries via phone to provide information.
In Association with the NRA
Occasionally, this company collaborates with the NRA for product sales. For those who uphold gun rights and wish to support a company that shares this value, Universalcoin could be an ideal choice. They even offer exclusive NRA coins for purchase.
Pros and Cons
Pros
Established in 1994.
Extensive range of gold and silver coins.
Approachable and well-informed sales team.
Associated with the NRA.
Commendable customer service.
The packaging is of high quality.
Cons
Limited reviews online.
I mixed feedback with a few negative remarks.
Lack of palladium or platinum.
Extended delivery periods.
Absence of a LiveChat feature.
Aggressive sales approach.
No facility for holding investments.
IRA is not offered directly.
Is There Any Deception Involved with Universalcoin?
\Given its extensive history and bona fide proposals, no one has labeled Universalcoin fraudulent. While certain aspects of their service may have needed to be better, the general agreement is that Universalcoin provides valid investment options. Their longevity in the business would only be possible if they were credible. If you're contemplating investing with them, you can be assured that your investment won't be squandered. Nonetheless, there may
be superior gold dealers available.
What's Our Verdict?
In totality, we would assign Universalcoin a three-star rating out of five stars. We wouldn't deem it the worst entity dealing in gold and other precious metals, but we identify some reasons for prudence. For instance, a handful of serious grievances were lodged against the company across a few different platforms. This company even had five complaints on Ripoff Report.
Nevertheless, some reported favorable encounters with Universalcoin, and we regard this as a legitimate investment. Could there be better choices in the market? This question contributes to our three-star rating, positioning it as a more median investment alternative. It may have its challenges, but as many people noted, they could invest in gold and silver coins at a more economical price than some competitors. However, it may not be your optimal choice.
Universalcoin is a solid enterprise with a significant number of satisfied clients. Organizations are flawed, but investing with a reliable company with good intentions will safeguard your investment over the long haul, and Universalcoin presents such an investment.
Disclosure: The information provided on this website is for educational and entertainment purposes only and should not be construed as financial or investment advice. We may earn a commission if you decide to open a gold IRA account with one of our affiliate partners. Please note that investing in gold IRAs carries risks, and it is important to consult with a financial advisor before making any investment decisions. We do not guarantee any specific returns or investment outcomes. Please read our privacy policy carefully before making any investment decisions. The products offered on this website are not endorsed, sponsored, authorized, or associated with the Department of the Treasury or the United States Mint.
With over 20 years in the financial industry, Mike specializes in Gold IRAs and precious metal investments. Inspired by his family's history and the financial wisdom of his grandfather, Mike is passionate about helping individuals secure their retirement through stable and guaranteed assets. A Certified Financial Planner™ and Chartered Financial Consultant®, he's a trusted voice in the financial community.